Shipping policy
Shipping Policy for Kirby Kaplan Jewelry
Order Processing
All orders are processed within 1-3 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Methods and Costs
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Express (Under $500 Order Value) | 1-3 business days | $20.00 |
| Express (Over $500 Order Value) | 1-3 business days | $35.00 |
Domestic Shipping
We currently ship to all 50 states within the United States. Delivery times may vary depending on the destination.
International Shipping
At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
Tracking Information
Once your order is shipped, you will receive an email with your tracking number and a link to track your package.
Jewelry Care During Shipping
All jewelry pieces are carefully packaged to ensure they arrive in perfect condition. Each item is individually wrapped and placed in a protective jewelry box or pouch before being securely packed for shipping.
Insurance and Lost Packages
All orders are insured against loss or damage during transit. In the rare event that your package is lost or damaged, please contact us immediately, and we will work to resolve the issue promptly.
Returns and Exchanges
We want you to love your Kirby Kaplan Jewelry. If you're not completely satisfied, you may return or exchange your item within 30 days of receipt. Please refer to our Returns and Exchanges policy for more details.
Custom Orders
For custom orders, please allow additional processing time. Shipping times for custom pieces will be communicated during the ordering process.
Questions or Concerns
If you have any questions about our shipping policy or your order, please don't hesitate to contact us at contact@kirbykaplanjewelry.com.Remember to review and adjust this template to ensure it accurately reflects your actual shipping practices and policies. You may want to add more specific details about your jewelry packaging, any special handling for delicate pieces, or information about signature requirements for high-value items.